Return & Refund Policy

Thank you for shopping with Salt Way. We are ecstatic about our products and we hope you will be too. Our goal is to make you completely satisfied with your purchase. However, if you are not completely satisfied with your purchase, we will gladly issue a refund within certain parameters.

If you are unsatisfied with your purchase and you return your products within 30 days, we will guarantee you a full refund. We will only be able to guarantee you a full refund if the products are unopened and unused. Products must be sealed in their original package. Items not under these conditions will be shipped back and will not be valid for a refund.

If you have decided to return your product, the first step is to contact us. We will provide you a return authorization number. Please allow 8 to 10 days for us to process your refund after we receive the products. Your return authorization number should be included in your package when you send it to us.  Please keep your order summary and your tracking number. Please keep in mind that the original shipping cost is non-refundable.